Track & Trace

A tracking number is a unique identifier assigned to your shipment. You can find it on your shipping receipt, confirmation email, or invoice from DHL.

Tracking information typically appears within 24 hours after your shipment has been picked up or dropped off at a DHL service point.

If your tracking number isn't working, please verify that you've entered it correctly. Tracking numbers are case-sensitive and should be entered exactly as shown on your shipping documents.

Yes, you can contact our customer service team with your shipping address and recipient information, and they can help you locate your shipment.